Who We Are
NOVIQUE LTD (trading as Novique Labs) is a digital innovation and design consultancy registered in England and Wales, company number 15923279. Our registered office is Flat 63 Maytrees, 100 Fishponds Road, Eastville, Bristol, England, BS5 6SD. You can contact us about this notice at contact@noviquelabs.com.
Information We Collect
We collect and process personal data when you interact with Novique Labs in the following ways:
- Contact forms: Names, email addresses, company details, project information, and any other data you voluntarily provide.
- Email interactions: Correspondence records, meeting notes, and related communication history.
- Analytics data: Device information, usage metrics, and navigation patterns collected via privacy-first analytics tools.
- Cookies and similar technologies: Functional, analytics, and marketing cookies as described in our Cookie Policy.
- Embedded media & third-party services: Interactions with hosted videos, forms, or integrations that may process data on our behalf.
How We Use and Share Data
We process personal data to respond to enquiries, deliver our services, improve platform performance, and comply with legal obligations. Data may be shared with trusted processors such as cloud hosts, analytics providers, email platforms, and embedded media services, each operating under appropriate data protection agreements.
Data Storage, Security, and Retention
Personal data is stored in secure cloud environments within the UK, EU, or other jurisdictions providing adequate protection. We implement technical and organisational safeguards, including encryption, access controls, and regular security reviews. We retain data only for as long as necessary to fulfil the purposes outlined above or to comply with legal requirements.
Your Rights Under GDPR
Individuals located in the UK and EU have the following rights in relation to their personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to update or rectify inaccurate information.
- Deletion: Request that we erase personal data when it is no longer required.
- Restriction & Objection: Limit or object to certain processing activities.
- Consent withdrawal: Withdraw consent for processing activities reliant on consent.
- Portability: Receive your data in a portable format where applicable.
To exercise these rights, contact contact@noviquelabs.com. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or your local supervisory authority.
International Transfers
Where data is transferred outside the UK or European Economic Area, we ensure appropriate safeguards such as Standard Contractual Clauses or adequacy decisions are in place to protect your information.
Changes to This Policy
We may update this Privacy Policy to reflect legal, technical, or operational changes. If updates are material, we will provide prominent notice on this page. The effective date will be amended accordingly.
Contacting Us
For privacy enquiries, contact NOVIQUE LTD at Flat 63 Maytrees, 100 Fishponds Road, Eastville, Bristol, England, BS5 6SD or email contact@noviquelabs.com.